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The Servqual Model - Definition, Dimensions, Gaps and Advantages Service | Marketing91
The Servqual Model – The Gap Model of Service Quality | Quality Gurus
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GAP MODEL - The Marketer's Handbook: Reassessing Marketing Techniques for Modern Business [Book]
The Servqual Model – The Gap Model of Service Quality | Quality Gurus
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7.2 Providing Great Service: The Service Gap Model – Principles of Marketing
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PDF] The measurement of service quality by using SERVQUAL and quality gap model | Semantic Scholar
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Applying revised gap analysis model in measuring hotel service quality | SpringerPlus | Full Text
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A gap model of purchasing's internal service quality: Concept, case study and internal survey - ScienceDirect
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Service Quality Gap Model Source: A. Parasuraman, Valarie A. Zeitham l,... | Download Scientific Diagram
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How to Run a Gap Analysis for Customer Service & Understand Customer Satisfaction - Custify
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